rabje's Privacy Policy

1 Purpose of This Policy

rabje ("we", "our", "platform") is a trusted online betting and casino service provider. This privacy policy explains how we collect, use, store, and protect your personal information when you use our website and related services.

By using any of rabje's services, you are considered to have agreed to the terms of this privacy policy. Please read this document carefully and contact us if you have any questions.

This policy applies to all pages under the rabje.lat domain, the mobile version, and all associated digital services.

2 Types of Information Collected

rabje collects the following types of information as needed to provide and improve its services:

• Identity Information: Your name, date of birth, and documents required for identity verification. This information is used solely for account registration and age verification.
• Contact Information: Email address and mobile number, used for account management and sending important notifications.
• Financial Information: bKash, Nagad, or Rocket mobile banking account numbers. We do not collect card numbers or bank branch details.
• Technical Information: IP address, browser type, device information, cookie data, and site usage patterns.
• Gaming Activity Information: Betting history, win/loss records, session duration, and preferred game categories.

3 How We Collect Information

We collect information in the following ways:

• Directly Provided: When you fill out a registration form, make a deposit or withdrawal, or contact our support team.
• Automatically Collected: Site usage patterns are recorded through cookies, web beacons, and similar technologies.
• Via Third Parties: Transaction confirmation information is received from payment processors (bKash, Nagad, Rocket).

4 How We Use Your Information

rabje uses your information only for the following legitimate purposes:

• Account Management: To create accounts, verify identity, and ensure secure login.
• Payment Processing: To manage secure deposits and withdrawals via bKash, Nagad, and Rocket. Withdrawals are generally completed within 5–30 minutes.
• Customer Support: To resolve your questions and issues quickly and effectively.
• Service Improvement: To analyze user behavior and improve the platform experience.
• Security: To prevent fraud, money laundering, and other illegal activities.
• Age Verification: This platform is for users aged 21 and above only. We verify identity documents to confirm age.
• Legal Obligations: As required to comply with applicable laws and regulations.

rabje never sells your information to third parties or shares it for marketing purposes.

5 Sharing Information with Third Parties

We may share your information with third parties only in the following limited circumstances:

• Payment Providers: Only the information necessary to complete transactions is shared with bKash, Nagad, and Rocket.
• Game Providers: Limited data may be shared with our game partners including Pragmatic Play, Evolution Gaming, PG Soft, JILI, and Spribe for the purpose of operating games.
• Legal Requirements: Information may be provided to authorities in the case of a court order or legal obligation.
• Technology Services: Hosting, security, and analytics service providers may process limited data under strict confidentiality agreements.

6 Cookie Policy

Cookies are small text files stored in your browser. rabje uses the following types of cookies:

• Essential Cookies: To maintain login sessions and ensure security. These cannot be disabled as the site will not function properly without them.
• Functional Cookies: To remember your preferences, such as language selection.
• Analytical Cookies: To understand which parts of the site are used most. This information is processed in aggregate and no individual can be identified.

You can control cookies by changing your browser settings. However, disabling certain cookies may affect some site functionality.

7 Technical & Organizational Security

rabje has adopted industry-standard security measures to protect your information:

• SSL/TLS Encryption: All data exchanged between your browser and our servers is protected by high-grade encryption.
• Firewall & Intrusion Detection: Our server infrastructure is monitored at all times and unauthorized access attempts are detected immediately.
• Two-Factor Authentication: An additional security layer is provided for account access.
• Limited Access Policy: Only authorized staff who need access to perform their duties can access your information.
• Regular Security Audits: Our security measures are regularly reviewed and updated.
• Data Backup: Data is regularly backed up in a secure location to eliminate the risk of data loss due to technical issues.

Transmitting information over the internet is not entirely risk-free, but rabje is committed to ensuring the highest level of security possible.

8 How Long We Retain Data

rabje does not retain any information longer than necessary. Retention periods depend on the type of information and its purpose:

• Account Information: For the duration the account is active and for the applicable legal period after it is closed.
• Transaction Records: Financial transaction data is retained for a defined period in accordance with legal obligations.
• Support Communications: Customer service records are kept for a limited time after the issue is resolved.
• Cookie Data: Deleted at the end of a session or after a set period, depending on the type of cookie.

Information that must be retained after account closure due to legal obligations is kept in secure storage and is not used for active services.

9 Your Rights Regarding Your Data

As a rabje user, you have the following rights with respect to your own information:

• Right of Access: You can find out at any time what information we hold about you and for what purpose it is being used.
• Right to Rectification: If any of your information is incorrect or incomplete, you can request that it be corrected.
• Right to Erasure: In certain circumstances you can request that your information be deleted, though this may not always be possible where legal obligations apply.
• Right to Object to Processing: You can object to the use of your information for certain purposes.
• Right to Data Portability: You can request your information in a structured, readable format.

To exercise these rights, please contact our support team. We will process your request as quickly as possible.

10 Our Policy on Minors

rabje strictly enforces a 21+ age policy. This platform is for users aged 21 and above only. We do not knowingly collect information from or provide services to any minor.

Age verification is mandatory at the time of registration. If we become aware that information from a minor has been collected by mistake, that information will be deleted immediately and the associated account will be closed.

If a parent or guardian suspects that their child is using rabje, please notify our support team immediately.

11 Payment & Game Provider Policies

Our platform integrates third-party payment methods (bKash, Nagad, Rocket) and game provider services. These services have their own privacy policies that apply to their own data processing.

rabje is not responsible for the privacy practices of these third parties. However, we ensure that all service providers in our partnerships adhere to high standards of data protection.

Our game providers — including Pragmatic Play, Evolution Gaming, Spribe, PG Soft, JILI, Ezugi, NetEnt, and Microgaming — follow international data protection standards.

12 How We Update This Privacy Policy

rabje may update this privacy policy from time to time. Changes may be made due to service improvements, adoption of new technologies, or legal changes.

For any significant changes, we will notify you in the following ways:

• The "Last Updated" date at the top of this page will be changed.
• A notification of the changes will be sent to your registered email.
• A notice of important changes may be shown when you log in to the site.

Continued use of the site after the updated policy is published will be considered your acceptance of the new policy.

14 rabje's Privacy Commitment

rabje believes that privacy is a fundamental right. When using our platform, you will always know what your information is being used for and how it is kept secure — this is the core principle of our transparency.

We commit that:

• Your information will never be sold.
• No information will be collected beyond what is necessary.
• Access to your information will be limited and controlled.
• The highest technical standards for data protection will be maintained.
• Your privacy-related requests will be handled promptly and respectfully.

Thank you for trusting rabje. Earning and maintaining your trust is our top priority.